How to Delete Shopify Account?

To delete your Shopify account, follow these steps:

1. Log in to your Shopify admin panel.

Shopify login screen with email field and social sign-in options.

2. Click on the “Settings” tab located at the bottom left corner of the page.

Shopify dashboard setup guide for new online store.
3. From the settings menu, select “Plan”.

Screenshot of an e-commerce platform's store details settings.
4. On “Plan Details” section, click “Cancel subscription” or “Cancel trial” if you are not subscribed to any plan yet.

Screenshot showing option to cancel trial subscription.
5. Shopify will ask you to confirm the cancellation. Read the information provided, then click on the dropdown box to choose your main reason on canceling your account.

Screenshot of Shopify store deactivation survey.
6. Shopify will then ask you to provide any feedback you would like to add. You can choose to provide feedback or skip this step. Afterwards, click “Continue”.

Screenshot of Shopify store deactivation confirmation dialog.
7. Finally, enter your password then click on the “Deactivate store” button to confirm the cancellation.

Shopify deactivation confirmation pop-up with password field.

 

Please note that canceling your Shopify account will permanently delete all your store data, including products, orders, and customer information. Make sure to back up any important data before proceeding with the cancellation.